ABOUT
I consider myself a seasoned executive who has had the good fortune to work across multiple industries (Technology, Healthcare, Cloud, Automotive, Retail, Finance, etc.) in some of the most exciting positions (CIO/COO, VP, Global Delivery Executive, etc.).
I pride myself on being an empathetic determined leader who leverages people and processes to build streamlined world class organizations. I focus on being a strategic visionary who can create and execute services that provide the ability for a company to prosper.
INDUSTRIES
TECHNOLOGY
HEALTHCARE
CLOUD
AUTOMOTIVE
RETAIL
FINANCE
“It does not matter the industry or widget of the company. If the people are happier and the processes are more efficient then I have done my job.”
– me
SCOPE AND SCALE
Experienced managing complex organizations while nurturing outstanding team performance
INSIGHTS
Workplace Insights assessment results powered by Criteria Corp™
HIGHLIGHTS
VISION | GUIDANCE | FOCUS
Diligent and Purposeful
- What – Spearheaded enterprise wide infrastructure server currency patching program.
- How – Created policies. procedures, and critical projects to effectively communicate across parties.
- Why – To provide essential preventative maintenance necessary for threat mitigation.
Influential and Decisive
- What – Consolidated six global delivery locations into four locations.
- How – Transformed regionally centric FP&A functions into globally consolidated efficient FP&A functions.
- Why – To drive a customer service culture and increase end user customer satisfaction ratings.
Structured and Precise
- What – Established a fully live (California) / live (Arizona) data center pairing.
- How – Engineered a functional matrix program to prioritize and execute actions with stakeholders.
- Why – To provide fault tolerance, redundancy, and disaster recovery to the Americas operations.
Innovative and Visionary
- What – Managed Office Depot / Office Max merger for North America retail stores.
- How – Developed a centralized team and methodology to successfully migrate retail stores.
- Why – To bring the Office Max retail stores into the Office Depot infrastructure.
Collaborative and Supportive
- What – Increased infrastructure availability and uptime.
- How – Motivated and mentored operational staff by challenging status quo mentality to achieve higher results.
- Why – To ensure consistent revenue streams for the company.
EDUCATION
Bachelor Of Science – Psychology
University of Maryland – College Park, MD
IBM Enterprise Design Thinking Practitioner | IBM Service Mindset Foundational | IBM Watson Studio Essentials | IBM Blockchain Consulting | IBM Blockchain Essentials | IBM Cognitive Practitioner | IBM Watson and Cloud Foundations | IBM Agile Explorer | IBM Earning Advocacy Practitioner